After-sales
Who services it in Saudi Arabia?
The biggest barrier to buying a Chinese EV in the Gulf is not range or price — it is parts, warranty, and who stands behind them. This table answers that for every brand in the catalogue, for your market. The agents are derived from the same registry the dealership pages render from, so the two cannot disagree.
| Brand | Support in your market | Agent | Vehicle warranty | Battery warranty |
|---|---|---|---|---|
| Audi | Official agent in your market | SAMACO Automotive | 3 years | 8 years |
| BMW | Official agent in your market | Mohamed Yousuf Naghi Motors | 3 years | 8 years |
| BYD | Official agent in your market | Al-Futtaim Electric Mobility | 6 years or 150,000 km | 8 years or 150,000 km |
| Cadillac | Official agent in your market | Aljomaih Automotive | 3 years | 8 years |
| Chery | Official agent in your market | Sahab United Motors (Al Yemni Group) | Not published | Not published |
| Chevrolet | Official agent in your market | Aljomaih Automotive | 3 years | 8 years |
| Deepal | Official agent in your market | Almajdouie Automotive | Not published | Not published |
| Denza | Official agent in your market | Al-Futtaim | Not published | Not published |
| Exeed | Official agent in your market | Arabian Heritage Motors | Not published | Not published |
| Ford | Official agent in your market | Al Jazirah Vehicles Agencies | 3 years | 8 years |
| GAC HYPTEC | Official agent in your market | Aljomaih Automotive | 8 years or 160,000 km | 8 years or 200,000 km |
| Geely | Official agent in your market | Wallan Trading Company | 7 years or 250,000 km | Not published |
| GMC | Official agent in your market | Aljomaih Automotive | 3 years | 8 years |
| Haval | Official agent in your market | Automotive Distribution & Marketing (ADMC) | Not published | Not published |
| Hongqi | Official agent in your market | Universal Motors Agencies (UMA) | Not published | Not published |
| Hyundai | Official agent in your market | Mohamed Yousuf Naghi Motors | 5 years | 8 years |
| Jetour | Official agent in your market | National Motors Saudi (NMS) | Not published | Not published |
| Kia | Official agent in your market | Aljabr Trading | 7 years | 8 years |
| Lexus | Official agent in your market | Abdul Latif Jameel Retail | 5 years | 10 years |
| Lotus | Official agent in your market | Wallan Trading Company | Not published | Not published |
| Lucid | Official agent in your market | Lucid Motors — KAEC plant + direct | 4 years | 8 years |
| Mercedes-Benz | Official agent in your market | Juffali Automotive (JACO) | 3 years | 10 years |
| MG | Official agent in your market | Jiad Modern Motors (M.Y. Naghi) | Not published | 8 years or 200,000 km |
| MHERO | Official agent in your market | Arabian Frontier (Al Ghurair Group) | Not published | Not published |
| Omoda | Official agent in your market | OMODA & JAECOO (Riyadh office) | 6 years or 250,000 km | Not published |
| smart | Official agent in your market | Juffali Automotive (JACO) | Not published | Not published |
| Tesla | Official agent in your market | Tesla KSA — direct sales | 4 years | 8 years |
| Volkswagen | Official agent in your market | SAMACO Automotive | 3 years | 8 years |
| Voyah | Official agent in your market | Arabian Frontier (Al Ghurair) | Not published | Not published |
| Zeekr | Official agent in your market | Wallan Trading Company | Not published | Not published |
| AITO | Agent in the Gulf, not in your market | UAE | Not published | Not published |
| Changan | Agent in the Gulf, not in your market | Kuwait, Bahrain, Jordan | Not published | Not published |
| Dongfeng | Agent in the Gulf, not in your market | Jordan | Not published | Not published |
| IM Motors | Agent in the Gulf, not in your market | UAE, Jordan | Not published | Not published |
| Jaecoo | Agent in the Gulf, not in your market | Kuwait, UAE | 6 years or 250,000 km | Not published |
| Leapmotor | Agent in the Gulf, not in your market | Jordan | Not published | Not published |
| NIO | Agent in the Gulf, not in your market | UAE | Not published | Not published |
| Nissan | Agent in the Gulf, not in your market | Egypt | 5 years | 8 years |
| Polestar | Agent in the Gulf, not in your market | Kuwait, UAE | 3 years | 8 years |
| Porsche | Agent in the Gulf, not in your market | Kuwait | 3 years | 8 years |
| ROX | Agent in the Gulf, not in your market | Kuwait, UAE | Not published | Not published |
| Volvo | Agent in the Gulf, not in your market | Kuwait, UAE, Qatar, Bahrain, Oman, Jordan | 3 years | 8 years |
| XPeng | Agent in the Gulf, not in your market | UAE, Qatar, Bahrain, Jordan | Not published | Not published |
| Avatr | No agent on record with us | — | Not published | Not published |
| Fangchengbao | No agent on record with us | — | Not published | Not published |
| Genesis | No agent on record with us | — | 5 years | 8 years |
| Geometry | No agent on record with us | — | Not published | Not published |
| iCar | No agent on record with us | — | Not published | Not published |
| Li Auto | No agent on record with us | — | Not published | Not published |
| Lynk & Co | No agent on record with us | — | Not published | Not published |
| Maserati | No agent on record with us | — | Not published | Not published |
| ORA | No agent on record with us | — | Not published | Not published |
| Riddara | No agent on record with us | — | Not published | Not published |
| Rolls-Royce | No agent on record with us | — | Not published | Not published |
| Skyworth | No agent on record with us | — | Not published | Not published |
| VinFast | No agent on record with us | — | Not published | Not published |
| Xiaomi | No agent on record with us | — | Not published | Not published |
| Luxeed | Parallel import — no agent | — | No factory warranty | No factory warranty |
| MAEXTRO | Parallel import — no agent | — | No factory warranty | No factory warranty |
| Stelato | Parallel import — no agent | — | No factory warranty | No factory warranty |
| Tank | Parallel import — no agent | — | No factory warranty | No factory warranty |
| WEY | Parallel import — no agent | — | No factory warranty | No factory warranty |
“Not published” means we could not find terms stated by the maker or its Gulf agent. It does not mean the car has no warranty, and we will not print an unpublished figure — that is precisely the number a buyer would plan around.
There is deliberately no “average parts wait” column: nobody publishes it and we have not measured it. The only thing that could fill it is owners' own experience — which is what the owner-numbers work is building.